Billing & Account Management

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Add more detailed information about SUSPENDED account state

When an account get susspended due to some debt on invoices. Please add a detailed step by step process indicating how the service gonna be stopped after some time. This, becuase today in the email, you only say "please pay the invoice" but you do...

Guest about 2 years ago in Billing & Account Management 0 Submitted

2 VOTE

Self-served spend reports

UK customer, would like self-served spend reports, and the ability to slice and dice, like Google and DoiT their GCP re-seller. The current approach is very old fashioned.... manual etc.

Guest over 4 years ago in Billing & Account Management 0 Submitted

1 VOTE

Request billing invoices via API calls at project and cluster level

We need the possibility to request billing invoices via API calls at the project and also cluster level. The information should be available as it is broken down in the invoices that can be downloaded from Atlas as a csv file.

Guest over 2 years ago in Billing & Account Management 0 Submitted

2 VOTE

Update PayPal email address

I have found that once a PayPal email address has been captured, your system won't let me update it, even if I delete it and replace it with completely different information on PayPal's end. PayPal email addresses should not be immutable informati...

Guest over 4 years ago in Billing & Account Management 1 Submitted

1 VOTE

Enable me to pay the present account; your web site takes me to an old closed account and doesn't let me update with my new credit card .

Ensure that the billing module of your portal links to the actrive account, not a closed account, so that customers can update their credit card info.

Guest over 2 years ago in Billing & Account Management 0 Submitted

1 VOTE

Kindly see how you can accomodate Dedicated Pricing for countries especially in Africa where dollar rates are very high

Minimize pricing for Dedicate service the hourly rate multiply by 3 server node is high especially for startups in Africa

Guest over 2 years ago in Billing & Account Management 0 Submitted

2 VOTE

Credits by period

Provide the ability to display and export credits by period (from date - to date) instead of selecting each single month, so that uers can easily display credit trends, etc. without downloading a lot of cvs and merge them togheter.

Guest about 5 years ago in Billing & Account Management 1 Submitted

2 VOTE

Change nomenclature for Elastic Billing Activation Codes

In the billing UI it lists the activation code as “Atlas Prepaid Credits” once applied, even though the code is for elastic invoicing. This is creating confusion for customers who think they have a credit pool and that they should see data in Avai...

Guest over 5 years ago in Billing & Account Management 0 Submitted

2 VOTE

Invoice: Ability to post items to a collection daily

You have daily line items on invoices. It would be great to be able to configure our billing to post to one of our collections. This would allow me to put charts on top of usage across all of our project and not just monthly

Guest over 5 years ago in Billing & Account Management 1 Submitted

1 VOTE

Ability to download invoices based on custom date range

A customer requested the previous year's invoices. Currently, there's only a way to view/download month by month. Can we improve the UI/UX by allowing the end user to download after selecting a date range via the filters that already exist in the ...

Guest about 3 years ago in Billing & Account Management 0 Submitted

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