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Status Submitted
Categories Atlas
Created by Guest
Created on Aug 12, 2020

RELATED FEEDBACK

Helpful error message when restoring backup

When I recently attempted to restore a db backup I got a cryptic error message stating "Error: Cluster Not Found"--which was extremely confusing considering that I pressed the restore button in the backup options. After some great tech support, I added my user as project owner and everything worked fine. Please make the error message clearer in both the Restore and Download backup scenarios.
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  • Guest
    Jun 24, 2022
    We experienced a similar problem when attempting to restore a backup from a cluster on another region to a cluster in the GCP "us-east4" region. All we received as 'restore failed', which is entirely unhelpful. Worse yet, that message disappeared after a day or so.
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